Refund policy

At Fiorellacorsi, your satisfaction is our top priority. We want you to shop with complete confidence and love every item you receive. That’s why we offer a generous and customer-friendly return policy. ❤️

1. 30-Day Satisfaction Guarantee

You have 30 days from the date of delivery to return any item for any reason. If you’re not 100% happy with your purchase, we’ll make it right. 😊

Easy Return Conditions:

Items should be in original condition with tags attached (lightly tried on is acceptable)
Returned in original packaging when possible
Buyer is responsible for return shipping costs

2. Defective or Damaged Products

If your item arrives damaged or defective, we’ve got you covered! We will immediately offer a full refund or replacement at no cost to you.

How to Request:

Contact us within 7 days of delivery at service@fiorellacorsi.com
Send your order number + clear photos of the issue
We will respond within 1–2 business days and resolve it quickly

3. Wrong Item or Size Issues

Received the wrong item or wrong size? No problem! Just let us know within 7 days and we’ll send the correct item or process a refund right away.

4. Refund Process

Once we receive and inspect your return:

We will process your refund to the original payment method
You’ll receive a confirmation email
Refunds usually appear in 5–10 business days (depending on your bank) 💰

5. Our Promise to You

We believe in making shopping risk-free. Thousands of happy customers shop with us confidently because we stand behind every order. If something isn’t right, we will do our best to make it right. ✨